Insurance shenanigans

I spent the last hour on the phone with my health clinic so someone could explain what charges I was being billed for, and then with my insurance company, so someone could explain to me why my health clinic is billing me incorrectly and, apparently, unethically.

Why yes, I do have better things to do with my time, thank you for asking.

I have been increasingly unhappy with the quality of care I’ve been getting from the clinic, and now the billing is a problem, too. I don’t relish the thought of switching doctors and clinics mid-pregnancy, but it’s looking more and more like the thing to do.

It occurred to me today that before we pick a new healthcare provider, perhaps we should call the insurance company, and ask how their billing services are. We found our financial consultant this way–we asked a friend who was an underwriter which of the people he worked with gave him the least nonsense. Years later, we’re still thrilled with that choice, so I think there’s something to be said for checking references that way.

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